Transforming Ambulatory Care Operations for Better Access, Efficiency & Performance

Helping medical groups, health systems, and specialty practices optimize operations, increase access, redesign workflows, and improve financial outcomes.

Value Proposition / “Why Work With Me”

Operational excellence meets practical, frontline experience.
I help organizations solve capacity constraints, improve access, and streamline workflows using proven, data-driven methods. With 8+ years leading multisite operations across Northwestern Medicine, I deliver measurable improvements in patient access, staffing efficiency, and clinic performance.

  • 10–20% access growth through scheduling and capacity redesign
  • $14.5M+ budgets managed across multiple service lines
  • Led operations supporting 75+ physicians/APPs and 90+ staff
  • Delivered 10.8% throughput increase in OB/L&D scheduling
  • Successfully implemented new care models (midwives, APP integration, 24/7 coverage)

 

Real Improvements. Real Outcomes.

  • Increased access by ~10% through template restructuring.
  • Improved OB/L&D delivery throughput by 10.8% with scheduling redesign.
  • Tripled support staff for a high-growth pediatric and internal medicine practice.
  • Led service-line expansions across three OB/GYN + MFM sites.
  • Managed multimillion-dollar budgets with measurable ROI.
  • Improved patient engagement by 15%.